Ozark Mah Jongg Return Policy
Shop with Confidence. We’ve Got You Covered.
At Ozark Mah Jongg, we want you to love every product you purchase. If something isn’t quite right, we’re here to help with a simple, hassle-free return process.
Our Return Promise:
✅ 30-Day Return Window: You can return items within 30 days of purchase for a refund or exchange.
✅ Condition Matters: Items must be unused, in original packaging, and in resalable condition. (Think: no coffee stains, bent pages, or missing pieces!)
✅ Easy Exchanges: Need a different product? We’re happy to help with quick and easy exchanges.
How to Make a Return:
- Contact Us: Email or call us with your order details.
- Package It Up: Securely pack the item with the original receipt or proof of purchase.
- Ship It Back: Return shipping costs are the buyer’s responsibility unless the item arrived damaged or there was an error on our part.
Refund Details:
- Refunds are issued to your original payment method within 7–10 business days after we receive your return.
- Original shipping fees (if applicable) are non-refundable.
🚨 Non-Returnable Items:
- Used or damaged items
- Custom or special orders
Questions? We’re Here to Help!
If you’re unsure about an item or need return assistance, reach out—we’ll make it right.
🎯 Simple. Fair. Hassle-Free.
That’s the Ozark Mah Jongg way.
